Privacy Policy

We do not collect information that is not described in our privacy and cookie policy, nor do we collect information that can be attributed to you without us also telling you how to avoid it.

In general, you should be aware that as an Internet user you leave electronic tracks and that it allows others to follow your online activity.

Below you can read about the information we collect, how we process and store the information and to whom we disclose it.

If you have any questions or comments about the policy or if you wish to use your data rights, please contact us via our contact forms.

Lederne
Vermlandsgade 65
DK-2300 Copenhagen S
Denmark

Contact us as a member or former member

Contact us as a visitor, course participant and others

The purpose of collecting and processing your personal data is to assess and reply to your request, to serve you as a member, to provide you with the best service, to manage our websites, to provide goods and services and for statistical purposes.

If you have chosen to receive newsletters or other information from us or to participate in competitions, we will use your personal data in accordance with your request.

The information is also used to improve our knowledge of you and other users of the website. This use may include studies and analyses aimed at improving our products, services and technologies. Using this information, we can also make you aware of existing benefits/services, as well as offer you several relevant services and products.

The basis for the processing of personal data in “Lederne”, “Lederne A-kasse” and “Lederne” Competence Centre is laid down in the “Lederne” Terms of Reference as well as the Data Protection Regulation (databeskyttelsesforordningen), the Data Protection Act (databeskyttelsesloven) and legislation related to unemployment.

We are bound by membership, agreements entered into, consents and the legitimate interests of “Lederne”to process personal data without further measures – general personal data, cf. article 6(1), items a-f as well as sensitive personal data, cf. article 9 (2), items a-j and article 6 (1), items a-f.

At “Lederne”, “Lederne” Pro and “Lederne” Virksom we process personal data for member administration for instance registration and other trade union activities, for example in connection with member counselling. The processing is carried out as part of our legitimate activities in our capacity as a professional organization, cf. article 9(2), item d (trade union authority) and article 9 (2), item f (determination of legal claims) and article 6 (1), items b (contract) and f (weighting of interest). Processing basis for processing social security (“CPR”) numbers is section 11 of the Data Protection Act. In cases where we record phone calls for documentation and training purposes, the processing basis is article 6 (1), item b (contract) and article 6 (1), item f (weighting of interest).

“Lederne A-kasse” process personal data for the purpose of member administration, for example to pay benefits, provide advice and to comply with the legal obligations as stipulated in the unemployment legislation. As a result of unemployment legislation, the basis for processing is primarily article 6 (1), item c (compliance with legal rules) and item e (execution of tasks in the public interest). In order for the unemployment insurance fund to make a correct decision and to comply, in general, with the legal obligations to which the unemployment insurance fund is subject, there may also be processing of sensitive information, such as trade union issues and health information, cf. article 9(2), item b and items f-g and article 6(1), items b, c, e, and f, and criminal offences, cf . article 10 and section 8 of the Data Protection Act. Processing basis for processing social security (“CPR”) numbers is section 11 of the Data Protection Act and the unemployment insurance fund legislation. In cases where we record telephone conversations for documentation and training purposes, the processing basis is article 6 (1), item b (contract) and article 6(1), item f (weighting of interest).

In the “Lederne” Competence Center we process personal data about members and customers, for example by means of sale of courses. Processing basis is primarily article 6(1), item b (contract) and article 6(1), item f (weighting of interest). There may also be cases where the processing is based on your explicit consent, cf. article 6(1), item a (consent).

The information we collect about you on our websites is stored in our Customer Experience System and Customer Relation Management system (CRM system). All data is stored in Denmark or other EU countries.

We retain your information for as long as necessary. This means that we keep information for the period during which we may face a claim, are obligated by law, or have another legitimate purpose for retention. In cases where telephone conversations have been recorded, these are deleted after 8 months.

Transfer of personal data to countries outside the EU/EEA

Transfer of personal data to a country outside the EU/EEA (third country) assessed to have an adequate level of protection does not require specific authorisation. Personal data may automatically be transferred to such third countries.

Transfer to so-called unsafe third countries may take place on the basis of a number of various transfer bases, thereby establishing a system guaranteeing the necessary protection of data subjects' rights. An example of this is the conclusion of the EU Commission's standard contract clauses on data protection with the recipient.

Where no special scheme is established, personal data may still be transferred to a recipient in an unsafe third country provided there is a specific transfer basis. This may, for example, be done by obtaining consent, for the fulfilment of contracts with an undertaking established in an unsafe third country and, if necessary, in relation to a legal claim. The specific transfer bases are set out in article 49 (1) of the Data Protection Regulation.

Your personal information is kept securely and confidentially. We store your personal information on computers with limited access located in controlled facilities. Our security measures are continuously monitored to assess whether the personal data are handled properly, and continuously taking into account the integrity and confidentiality of the data.

In the event of a breach of security, we will inform the authorities and those directly concerned as soon as possible in accordance with the rules in this respect.

When we send newsletters and other material not related to your specific cases, you will receive such material by email.

When you receive a message from us in a specific case, you will receive an announcement by email that you have received mail at “Mit Lederne”, “Lederne” Pro or “Lederne” Virksom. The specific letter is placed on its own, for you to access by logging in to the mentioned pages.

If these do not have a secure email, we will send through ShareFile. If urgent and exceptional circumstances require the use of mail, we will include as few personal data as possible.

In connection with a number of services on lederne.dk, we at “Lederne” use data processors to perform data processing on our behalf, in all cases with “Lederne” as data controller. The data processors carry out the practical data processing on behalf of “Lederne”. We employ data processors to manage web forms, NemID login, newsletters and conference registrations.

“Lederne” Competence Center is part of “Lederne”. If you participate in events, courses or education programmes in the Competence Centre, the Competence Center discloses your customer information to “Lederne” at least two weeks upon registration of your information.

If you wish to waive this, simply write an email to the email address kursus@lederne.dk, stating "No thanks to the disclosure of information to “Lederne”.

You can always access “Mit Lederne”, “Mit Pro” or “Mit Virksom” and see the details we have about you, including the ones you have given us yourself. Here you can also correct, update and submit new information to us.

In addition, you are entitled to obtain information about the personal data, including any recordings of phone conversations we process about you, and access to them. If it turns out that the information processed about you is incorrect or misleading, you may request that the information be corrected, deleted or limited. You may object at any time to the processing of information about you and you may request that your data be transferred to you or to a third party.

If you wish to contact DPO or use your data rights, please contact us using our contact forms:

Contact us  as a member or former member

Contact us as a visitor, course participant or other

You have the possibility to complain about the processing of information and data relating to you. Complaints shall be lodged with the Data Protection Agency.

The rapid development of the Internet means that changes in our processing of personal data may be necessary. We therefore update and modify this Privacy Policy when necessary. You can see the date of the latest update at the bottom of the page under "last updated." In case of significant changes, we will notify you in the form of a visible message on our websites.